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How we deliver
A six-stage delivery method designed to surface risk early.
Every stage below has an output you can read, click or run. A week without a demonstrable output is treated as a delivery risk and escalated accordingly.
The six stages
Discovery through to support.
Discovery & Definition
We sit with the people who will use the thing. Workflows get mapped, constraints get written down, and assumptions get separated from facts.
- Stakeholder and user interviews
- Current-state workflow mapping
- Success metrics agreed in writing
- Scope, risks and a costed plan
Architecture & Design
Before anyone writes production code, we agree what we are building and how it fits together — including the states and edge cases that usually get discovered late.
- Solution architecture and data model
- Wireframes through high-fidelity UI
- Design system and component library
- Technical spike on the riskiest unknown
Build in Two-Week Sprints
Working software every fortnight, demoed to you, deployed to an environment you can click through. No six-week silences.
- Sprint planning with your priorities
- Code review on every change
- Trunk-based development, CI on every commit
- Sprint demo and written summary
Test & Harden
Quality is built in per sprint, not bolted on at the end. Automated coverage grows with the codebase, and we test the unhappy paths deliberately.
- Automated unit, API and E2E suites
- Performance and load testing
- Security review and dependency scanning
- Accessibility pass to WCAG 2.2 AA
Deploy & Launch
Releases should be boring. Infrastructure is code, deploys are automated and reversible, and someone is watching the dashboards on launch day.
- Infrastructure as code, staged environments
- Blue-green or canary release strategy
- Runbooks, alerts and rollback plan
- Launch-day support window
Support & Evolve
The build ends; the product does not. We continue under defined response times, or hand over to your team with documentation maintained to current state.
- Tiered SLA with named engineers
- Proactive monitoring and patching
- Monthly report and quarterly roadmap review
- Full handover option at any point
Cadence
Reporting cadence and deliverables.
Every fortnight
- Sprint demo on a live environment
- Written summary: shipped, blocked, next
- Updated burn and remaining scope
Every day
- Stand-up in your overlap window
- Shared channel with your team
- Board updated in your tracker, not ours
Every quarter
- Architecture and tech-debt review
- Roadmap and priority reset
- Cost and performance health check
Working across timezones
India-based, deliberately overlapping.
Timezone overlap by design
IST puts our working day almost entirely inside the GCC business day, four to six hours inside the UK and EU day, and gives us an evening window that lands on the US East Coast morning. Our stand-ups and demos are scheduled in your window, not ours.
GCC · near-full overlapUK & EU · 4–6 hrsUS East · evening windowUS West · scheduled slots
Escalation routes
Every engagement has a named delivery contact and a founder as escalation. If something is wrong at 6pm your time, you are not filing a ticket into a queue — you are messaging a person who can make a decision.
- Tier 1 — your delivery lead, same working day
- Tier 2 — founder escalation, within 4 working hours
- Production incidents — per your SLA tier
Evaluating the method before committing?
We are happy to run a paid two-week discovery as a standalone engagement. You get the architecture, scope and costed plan — and you keep them whether or not you continue with us.